FAQs

Do you sell your own products, or other brands?
We're a curated beauty store — we partner with trusted, quality-focused brands and bring their best products to you at honest prices. Everything we carry is something we'd genuinely recommend.

How long does shipping take?
Singapore: 5–9 business days. Australia: 7–9 business days. Everywhere else: 10–14 business days. You'll get a tracking number as soon as your order ships.

Is shipping free?
Yes — orders over $75 ship free. Below that, it's a flat $4.50 (Singapore), $6.95 (Australia), or $12.95 (international).

What if I'm not happy with my order?
We offer a 30-day money-back guarantee, no questions asked. Just email support@glowsybeauty.com and we'll sort it out.

How do I track my order?
You'll get a tracking link by email once it ships, or you can check anytime on our Track Order page.

Do you have a discount code?
New here? Use GLOW10 for 10% off your first order.

Which products are right for my skin?
Depends on your skin type and concerns — chat with Luna, our AI assistant, anytime on the site, or message us directly and we'll help you build a routine.

Do you ship internationally?
Yes — Singapore, Australia, the US, UK, and most countries worldwide.

Can I buy a gift card?
Yes! Available in $25, $50, and $100 — great for someone who deserves a little glow.

How can I contact you?
Chat with us anytime through the site (Luna's available 24/7), or email support@glowsybeauty.com — we typically reply within 24 hours.